Town Services Q&A's During COVID-19

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Washing hands with soap under water

Did you know...although some of our buildings are closed to the public, our services are still available and our operations are still running? Find out answers to questions below, then ask your very own questions.

Important note: The Town of Huntsville website page huntsville.ca/covid19 is your primary information source for updates on municipal services, facilities, media releases, Mayoral updates and more.

Town Hall is now open to the public. Muskoka Heritage Place opens beginning July 10, 2020



Did you know...although some of our buildings are closed to the public, our services are still available and our operations are still running? Find out answers to questions below, then ask your very own questions.

Important note: The Town of Huntsville website page huntsville.ca/covid19 is your primary information source for updates on municipal services, facilities, media releases, Mayoral updates and more.

Town Hall is now open to the public. Muskoka Heritage Place opens beginning July 10, 2020



  • Reminders for Residents and Visitors

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    2 months ago

    As of 12:01am on Friday, June 12, 2020 the Government of Ontario has allowed our area to enter Stage 2 of re-opening.

    Please continue, to:

    • Maintain physical distancing of 2 metres from anyone not in your household
    • Social distance during gatherings (10 or fewer people) - learn more on social circles
    • Wash hands and high touch areas frequently
    • Wear a mask in settings where you can't maintain distance such as public areas or stores
    • Cough or sneeze into a tissue or sleeve
    • Monitor your health for symptoms and stay home if you feel ill

    Please visit huntsville.ca/covid19 for an updated list of changes and impacts during stage 2 implementation of re-opening.


    Masks and face coverings

    The Simcoe Muskoka District Health Unit announced in a July 7th press release that face coverings (i.e. non-medical mask) will be required in all indoor premises of businesses, organizations and on public transit systems in Simcoe Muskoka starting Monday July 13, 2020.

    Why should I wear a mask in an indoor public space?

    The Simcoe Muskoka District Health Unit has issued these instructions under the authority of the provincial Emergency Management and Civil Protection Act (EMCPA) in an effort to prevent the possible spread of COVID-19.

    Not only will it help to protect you, but it will help to prevent those who are most vulnerable. By working together, we can help prevent a resurgence of cases.

    How do businesses and organizations know what the health unit instructions are?

    The health unit has prepared instructions for businesses and organizations under the EMCPA, with the expectation that they use their “best efforts” requiring the public to wear face coverings, including the use of signs and verbal reminders.

    Instructions for owners or operators of all businesses, organizations and public transit services in Simcoe Muskoka can be found on the Partners and Municipalities page of simcoemuskokahealth.org

    What would be considered a face covering that I can use?

    A face covering means a medical or non-medical mask or other face coverings such as a bandana, scarf or cloth that covers the mouth and nose.

    How do I find a face mask or covering?

    Many local businesses have been selling face masks or coverings. You can also use a bandana, scarf or cloth that covers the mouth and nose.

    The Simcoe Muskoka District Health Unit website also has “How-To” instructions on how to sew your own.

    What do I do if someone enters my business and refuses to wear a face mask or covering?

    As stated by the Health Unit, “If a person refuses to wear a mask please note that there is no requirement, that a business turn away a customer who is not wearing a face covering.

    In addition, there are certain exemptions including age, religious practices and medical circumstances that may apply. No proof of exemption is required.”

    In all public settings indoors or outdoors, please continue to…

    • Maintain physical distancing of two metres from others
    • Stay home if ill and get tested for COVID-19
    • Wash your hands often with soap and water or use alcohol-based hand sanitizer.


    Directional signage

    To assist Huntsville downtown visitors with practicing physical distancing, directional arrows have been painted on both sidewalks along Main St. Residents and visitors are asked to use the directional arrows as guidance when walking. Read the press release issued June 16, 2020.

    As of 12:01am on Friday, June 12, 2020 the Government of Ontario has allowed our area to enter Stage 2 of re-opening.

    Please continue, to:

    • Maintain physical distancing of 2 metres from anyone not in your household
    • Social distance during gatherings (10 or fewer people) - learn more on social circles
    • Wash hands and high touch areas frequently
    • Wear a mask in settings where you can't maintain distance such as public areas or stores
    • Cough or sneeze into a tissue or sleeve
    • Monitor your health for symptoms and stay home if you feel ill

    Please visit huntsville.ca/covid19 for an updated list of changes and impacts during stage 2 implementation of re-opening.


    Masks and face coverings

    The Simcoe Muskoka District Health Unit announced in a July 7th press release that face coverings (i.e. non-medical mask) will be required in all indoor premises of businesses, organizations and on public transit systems in Simcoe Muskoka starting Monday July 13, 2020.

    Why should I wear a mask in an indoor public space?

    The Simcoe Muskoka District Health Unit has issued these instructions under the authority of the provincial Emergency Management and Civil Protection Act (EMCPA) in an effort to prevent the possible spread of COVID-19.

    Not only will it help to protect you, but it will help to prevent those who are most vulnerable. By working together, we can help prevent a resurgence of cases.

    How do businesses and organizations know what the health unit instructions are?

    The health unit has prepared instructions for businesses and organizations under the EMCPA, with the expectation that they use their “best efforts” requiring the public to wear face coverings, including the use of signs and verbal reminders.

    Instructions for owners or operators of all businesses, organizations and public transit services in Simcoe Muskoka can be found on the Partners and Municipalities page of simcoemuskokahealth.org

    What would be considered a face covering that I can use?

    A face covering means a medical or non-medical mask or other face coverings such as a bandana, scarf or cloth that covers the mouth and nose.

    How do I find a face mask or covering?

    Many local businesses have been selling face masks or coverings. You can also use a bandana, scarf or cloth that covers the mouth and nose.

    The Simcoe Muskoka District Health Unit website also has “How-To” instructions on how to sew your own.

    What do I do if someone enters my business and refuses to wear a face mask or covering?

    As stated by the Health Unit, “If a person refuses to wear a mask please note that there is no requirement, that a business turn away a customer who is not wearing a face covering.

    In addition, there are certain exemptions including age, religious practices and medical circumstances that may apply. No proof of exemption is required.”

    In all public settings indoors or outdoors, please continue to…

    • Maintain physical distancing of two metres from others
    • Stay home if ill and get tested for COVID-19
    • Wash your hands often with soap and water or use alcohol-based hand sanitizer.


    Directional signage

    To assist Huntsville downtown visitors with practicing physical distancing, directional arrows have been painted on both sidewalks along Main St. Residents and visitors are asked to use the directional arrows as guidance when walking. Read the press release issued June 16, 2020.

  • General Town Hall

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    4 months ago

    The Municipal Office located at 37 Main Street is now open to public.

    What is the best way to contact Town hall for general inquiries?

    Continue to call 705-789-1751 or send us an email to help@huntsville.ca and we can assist you. If you need to come in to the building the 2nd and 3rd floors will be open. Masks or face coverings are required.

    Will my transit pass expire?

    Riders will not be required to pay fares or swipe their transit pass until further notice. All essential services including roads and fire will continue to operate.

    How can I pay for a parking ticket?

    Parking tickets can be paid online using a credit card. Payment by cheque is also accepted in the drop box located at the High Street entrance of Town Hall. If you need assistance you can call 705-789-1751, ext 0 and staff can process your credit card payment over the phone.

    How can I purchase a Dog Tag?

    Now accepting online application and payment

    You can purchase a dog licence online by completing the dog licence registration form online, or at Huntsville's Pet Valu for an annual tag.

    How can I purchase Theatre tickets?

    To purchase tickets, or to view a full list of what’s upcoming at the Algonquin Theatre, please visit the website www.algonquintheatre.ca.

    Are Driveway permits still being processed?

    Entrance permit application forms are available online. Payment can be made over the phone or by cheque at the physical drop box (located at the High Street entrance of Town Hall). An orange sign will be mailed to the applicant.

    Are staff available to Commission documents?

    Please continue to contact Service Ontario or lawyers' offices for commissioning services. If you require staff to commission documents please make an appointment to ensure that you can see a commissioner of oath.

    Can I obtain a Marriage Licence if my wedding takes place during the office closure?

    We are now accepting marriage licence requests online and by appointment. Please visit huntsville.ca/marriage or call Town Hall at 705-789-1751 ext. 2356.

    Are garage or yard sales permitted still?

    During the June 24th Council meeting, Council has re-approved garage/yard sales. So yes, they are now permitted. Please continue to maintain physical distancing of 2 metres from others, stay home if you are not well, and follow safety guidelines set by health officials.

    Here are some tips from the local health unit about handling and exchanging second-hand goods

    Will farmers markets still operate?

    Yes, however only food vendors will be allowed to operate with recommended best health practices for essential businesses. No craft vendors at this time.

    The Municipal Office located at 37 Main Street is now open to public.

    What is the best way to contact Town hall for general inquiries?

    Continue to call 705-789-1751 or send us an email to help@huntsville.ca and we can assist you. If you need to come in to the building the 2nd and 3rd floors will be open. Masks or face coverings are required.

    Will my transit pass expire?

    Riders will not be required to pay fares or swipe their transit pass until further notice. All essential services including roads and fire will continue to operate.

    How can I pay for a parking ticket?

    Parking tickets can be paid online using a credit card. Payment by cheque is also accepted in the drop box located at the High Street entrance of Town Hall. If you need assistance you can call 705-789-1751, ext 0 and staff can process your credit card payment over the phone.

    How can I purchase a Dog Tag?

    Now accepting online application and payment

    You can purchase a dog licence online by completing the dog licence registration form online, or at Huntsville's Pet Valu for an annual tag.

    How can I purchase Theatre tickets?

    To purchase tickets, or to view a full list of what’s upcoming at the Algonquin Theatre, please visit the website www.algonquintheatre.ca.

    Are Driveway permits still being processed?

    Entrance permit application forms are available online. Payment can be made over the phone or by cheque at the physical drop box (located at the High Street entrance of Town Hall). An orange sign will be mailed to the applicant.

    Are staff available to Commission documents?

    Please continue to contact Service Ontario or lawyers' offices for commissioning services. If you require staff to commission documents please make an appointment to ensure that you can see a commissioner of oath.

    Can I obtain a Marriage Licence if my wedding takes place during the office closure?

    We are now accepting marriage licence requests online and by appointment. Please visit huntsville.ca/marriage or call Town Hall at 705-789-1751 ext. 2356.

    Are garage or yard sales permitted still?

    During the June 24th Council meeting, Council has re-approved garage/yard sales. So yes, they are now permitted. Please continue to maintain physical distancing of 2 metres from others, stay home if you are not well, and follow safety guidelines set by health officials.

    Here are some tips from the local health unit about handling and exchanging second-hand goods

    Will farmers markets still operate?

    Yes, however only food vendors will be allowed to operate with recommended best health practices for essential businesses. No craft vendors at this time.

  • Community Services

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    3 months ago

    Can I still contact the Canada Summit Centre for general inquiries?

    Yes. Staff are available to take phone calls at 705-789-6421 or answer emails at summitcentre@huntsville.ca to help assist the public.

    Can I still rent/book Town facilities (IE – parks, sports fields, arena, meeting rooms, community halls, pool) for a date after the COVID-19 pandemic ends?

    Yes. Staff are available to book Town facilities. The opening date is subject to change based on direction from the Health Unit, Province of Ontario, the Federal government and our local Council.

    Can I still host a special event?

    The status of special events will continue to be monitored from a health perspective and plans to postpone, cancel or apply mitigation strategies will be communicated to event organizers.

    Can I still book and plan for a Special Event for after COVID-19 restrictions are lifted?

    Yes. Staff are available via email and phone to discuss and plan your special event.

    Can I get a refund for programming (IE- swimming lessons, Adult and Youth programs, first aid, etc.) that has been cancelled due to COVID-19?

    Yes. Staff are available either by phone at 705-789-6421 or email at summitcentre@huntsville.ca and are able to process a refund or apply a credit on your account to use after the COVID-19 restrictions are lifted.

    What are my options if I have a rental booking or event booking during the COVID-19 facility closure.

    Staff are available to assist you via phone 705-789-6421 or email summitcentre@huntsville.ca. The following options are available to you regarding your rental/event booking:

    1. A full refund
    2. Postpone your event to a date for a later day – subject to availability
    3. A credit on your account to use for a future booking

    Can I pay my invoice without coming into the Canada Summit Centre?

    Yes. The following options are available to you:

    1. VISA or Mastercard payment by phone 705-789-6421
    2. Payment by cheque through Canada Post

    Will my membership be extended due to the COVID-19 closure?

    Yes. Memberships will automatically be extended the length of the closure.

    Can I still purchase a cemetery plot, host a funeral?

    Yes. Staff are available by phone 705-789-6421 or email summitcentre@huntsville.ca and are able to provide information regarding plot purchases and scheduling for interments.
    Maps and location information for Huntsville cemeteries

    Residents are asked to use caution when passing through all public amenities as they are not being sanitized at this time. When in any public space residents are asked to practice physical distance of 2 metres, have no more than 10 people and wash or sanitize your hands before and after use. Please continue to stay home whenever possible so you can help mitigate the spread of COVID-19.

    Will there be Day Camp this summer?

    Town of Huntsville residents are advised of the following modified levels of service and lifting of restrictions following the June 24th electronic Council meeting:

    Youth Day Camps – Town of Huntsville youth day camps for summer 2020 are cancelled. read the full press release issued June 25, 2020

    Will there be summer programming this year?

    At this time it is unknown if the health restrictions related to recreation centres and programming will be lifted. At present we developed contingency plans that may allow Summer Programming. The opening date is subject to change based on direction from the Health Unit, Province of Ontario, the Federal government and our local Council.

    Will there be swimming lessons this summer?

    Lakeside swimming lessons will begin July 13 at Port Sydney Beach and Hutcheson Beach.

    The Canada Summit Centre pool will remain closed until further notice.

    read the full press release issued June 25, 2020

    Will Muskoka Heritage Place be opened this summer?

    Muskoka Heritage Place Village and Museum are open starting July 10, 2020. Reservations are highly suggested. Visit muskokaheritageplace.ca/reservations for full details and to arrange to come visit us!

    Please note the train is not available at this time.

    Is the train running?

    No, not to start. We will be working toward getting the train up and running for August

    Can I still contact the Canada Summit Centre for general inquiries?

    Yes. Staff are available to take phone calls at 705-789-6421 or answer emails at summitcentre@huntsville.ca to help assist the public.

    Can I still rent/book Town facilities (IE – parks, sports fields, arena, meeting rooms, community halls, pool) for a date after the COVID-19 pandemic ends?

    Yes. Staff are available to book Town facilities. The opening date is subject to change based on direction from the Health Unit, Province of Ontario, the Federal government and our local Council.

    Can I still host a special event?

    The status of special events will continue to be monitored from a health perspective and plans to postpone, cancel or apply mitigation strategies will be communicated to event organizers.

    Can I still book and plan for a Special Event for after COVID-19 restrictions are lifted?

    Yes. Staff are available via email and phone to discuss and plan your special event.

    Can I get a refund for programming (IE- swimming lessons, Adult and Youth programs, first aid, etc.) that has been cancelled due to COVID-19?

    Yes. Staff are available either by phone at 705-789-6421 or email at summitcentre@huntsville.ca and are able to process a refund or apply a credit on your account to use after the COVID-19 restrictions are lifted.

    What are my options if I have a rental booking or event booking during the COVID-19 facility closure.

    Staff are available to assist you via phone 705-789-6421 or email summitcentre@huntsville.ca. The following options are available to you regarding your rental/event booking:

    1. A full refund
    2. Postpone your event to a date for a later day – subject to availability
    3. A credit on your account to use for a future booking

    Can I pay my invoice without coming into the Canada Summit Centre?

    Yes. The following options are available to you:

    1. VISA or Mastercard payment by phone 705-789-6421
    2. Payment by cheque through Canada Post

    Will my membership be extended due to the COVID-19 closure?

    Yes. Memberships will automatically be extended the length of the closure.

    Can I still purchase a cemetery plot, host a funeral?

    Yes. Staff are available by phone 705-789-6421 or email summitcentre@huntsville.ca and are able to provide information regarding plot purchases and scheduling for interments.
    Maps and location information for Huntsville cemeteries

    Residents are asked to use caution when passing through all public amenities as they are not being sanitized at this time. When in any public space residents are asked to practice physical distance of 2 metres, have no more than 10 people and wash or sanitize your hands before and after use. Please continue to stay home whenever possible so you can help mitigate the spread of COVID-19.

    Will there be Day Camp this summer?

    Town of Huntsville residents are advised of the following modified levels of service and lifting of restrictions following the June 24th electronic Council meeting:

    Youth Day Camps – Town of Huntsville youth day camps for summer 2020 are cancelled. read the full press release issued June 25, 2020

    Will there be summer programming this year?

    At this time it is unknown if the health restrictions related to recreation centres and programming will be lifted. At present we developed contingency plans that may allow Summer Programming. The opening date is subject to change based on direction from the Health Unit, Province of Ontario, the Federal government and our local Council.

    Will there be swimming lessons this summer?

    Lakeside swimming lessons will begin July 13 at Port Sydney Beach and Hutcheson Beach.

    The Canada Summit Centre pool will remain closed until further notice.

    read the full press release issued June 25, 2020

    Will Muskoka Heritage Place be opened this summer?

    Muskoka Heritage Place Village and Museum are open starting July 10, 2020. Reservations are highly suggested. Visit muskokaheritageplace.ca/reservations for full details and to arrange to come visit us!

    Please note the train is not available at this time.

    Is the train running?

    No, not to start. We will be working toward getting the train up and running for August

  • Finance

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    4 months ago

    Although the Municipal Office located at 37 Main Street will be closed in response measure to COVID-19, there are several alternatives to making your payment in-person.

    Huntsville residents are reminded that the interim property tax due date is March 31, 2020.

    Can I pay my Invoice without coming into Town Hall?

    Yes. There are other options which include:

    • VISA or Mastercard payment by phone
    • Payment by cheque through Canada Post
    • Payment by cheque left in the drop box located at the High Street entrance of Town Hall

    Can I still contact Town hall to get information on my property taxes?

    Yes. Staff are available to take phone calls or answer emails regarding property tax inquiries.

    Can I pay my taxes without coming into Town Hall?

    Yes. There are many alternatives to visiting Town Hall in person, these include:

    • Payment by cheque at the physical Drop Box (located at the High Street entrance of Town Hall)
    • Directly through financial institutions – phone, online, ATM, bank counter
    • Regular or registered mail, courier
    • 3rd party credit card processing companies

    Can I still inspect the Tax Roll books?

    Because the Municipal Office located at 37 Main Street will be closed to walk-in customers as a preventative response measure to COVID-19, there is unfortunately no access to the tax roll books during this time. Section 39(1) of the Assessment Act requires MPAC to deliver the roll book to the municipality and for the municipality to make it available for inspection by the public during office hours under section 39(2), but only the physical roll book can be viewed by the public so this service will be temporarily unavailable.

    Although the Municipal Office located at 37 Main Street will be closed in response measure to COVID-19, there are several alternatives to making your payment in-person.

    Huntsville residents are reminded that the interim property tax due date is March 31, 2020.

    Can I pay my Invoice without coming into Town Hall?

    Yes. There are other options which include:

    • VISA or Mastercard payment by phone
    • Payment by cheque through Canada Post
    • Payment by cheque left in the drop box located at the High Street entrance of Town Hall

    Can I still contact Town hall to get information on my property taxes?

    Yes. Staff are available to take phone calls or answer emails regarding property tax inquiries.

    Can I pay my taxes without coming into Town Hall?

    Yes. There are many alternatives to visiting Town Hall in person, these include:

    • Payment by cheque at the physical Drop Box (located at the High Street entrance of Town Hall)
    • Directly through financial institutions – phone, online, ATM, bank counter
    • Regular or registered mail, courier
    • 3rd party credit card processing companies

    Can I still inspect the Tax Roll books?

    Because the Municipal Office located at 37 Main Street will be closed to walk-in customers as a preventative response measure to COVID-19, there is unfortunately no access to the tax roll books during this time. Section 39(1) of the Assessment Act requires MPAC to deliver the roll book to the municipality and for the municipality to make it available for inspection by the public during office hours under section 39(2), but only the physical roll book can be viewed by the public so this service will be temporarily unavailable.

  • By-Law

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    4 months ago

    Is By-law Enforcement still taking complaints / concerns and questions?

    Yes. Complaints / concerns and questions can still be made by completing a report a by-law concern form or bylaw@huntsville.ca or calling 705-789-6421 ext. 3039 or 3041.

    Who can I contact if I have a specific COVID-19 related complaint?

    • To report a concern or violation related to COVID-19, contact 1-888-310-1122
    • Suspected price gouging of essential goods, contact Ontario Consumer Protection Hotline 1-800-889-9768

    I have found a dog with or without a dog tag, can someone help me find the owner?

    Yes. By-law staff will be available to pick up a found dog and take it to the Muskoka SPCA for safekeeping until the owner is located. Contact us at 705-789-6421 ext 3039 or ext 3041

    Can I have chickens in my back yard?

    Yes, but there are some restrictions subject to the following:

    • A maximum of maximum of five (5) hens is permitted on a lot equal to and less than 0.4 hectares (1 acre) in area
    • A maximum of ten(10) hens is permitted on a lot greater than 0.4 hectares (1 acre) in area
    • Hens must be kept in the rear yard, in a screened, rodent and predator proofed enclosure that must be located a minimum of 4.5m from a side or rear property line
    • The hens must be maintained in accordance with good animal husbandry practices as defined by the ministry of Food and Agriculture
    • The hens and eggs shall be for domestic use only and may be sold in accordance with the Home Occupation provisions
    • The hens are not allowed to run loose on your property.

    Is By-law Enforcement still taking complaints / concerns and questions?

    Yes. Complaints / concerns and questions can still be made by completing a report a by-law concern form or bylaw@huntsville.ca or calling 705-789-6421 ext. 3039 or 3041.

    Who can I contact if I have a specific COVID-19 related complaint?

    • To report a concern or violation related to COVID-19, contact 1-888-310-1122
    • Suspected price gouging of essential goods, contact Ontario Consumer Protection Hotline 1-800-889-9768

    I have found a dog with or without a dog tag, can someone help me find the owner?

    Yes. By-law staff will be available to pick up a found dog and take it to the Muskoka SPCA for safekeeping until the owner is located. Contact us at 705-789-6421 ext 3039 or ext 3041

    Can I have chickens in my back yard?

    Yes, but there are some restrictions subject to the following:

    • A maximum of maximum of five (5) hens is permitted on a lot equal to and less than 0.4 hectares (1 acre) in area
    • A maximum of ten(10) hens is permitted on a lot greater than 0.4 hectares (1 acre) in area
    • Hens must be kept in the rear yard, in a screened, rodent and predator proofed enclosure that must be located a minimum of 4.5m from a side or rear property line
    • The hens must be maintained in accordance with good animal husbandry practices as defined by the ministry of Food and Agriculture
    • The hens and eggs shall be for domestic use only and may be sold in accordance with the Home Occupation provisions
    • The hens are not allowed to run loose on your property.
  • Building

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    4 months ago

    ** Please note that as of May 19, 2020 the Ministry has redacted all COVID-19 Restrictions for Construction sites. **

    How are application being accepted?

    Although the Town till encourage to use online submissions through building@huntsville.ca or planning@huntsville.ca, both departmetnts will also be accepting hard copies dropped off at town hall. For online submission we still ask that you email in advance from submitting so that we can provide an upload file for larger file sizes.

    Commissioning will be available upon on the opening of town hall.

    What type of permits are available through the town?

    As of May 19,2020 all permit applications will be issued provided the submission meets Building Code and Applicable law requirements.

    How do I arrange for payment for my building permit applications?

    Building application fees can be payed through the following ways (Please include a permit number for reference):

    • Direct at the building counter
    • Mailing a cheque to Town Hall
    • Credit Card payment over the phone OR
    • Online request through building@huntsville.ca

    How long will it take to get a building permit?

    Upon receiving a complete application the Department will continue to have review comments within the timelines prescribed by the ministry.

    Can development charges be paid over the phone?

    No - At this time all development charges must be paid by cheque through either mail or the designated drop box noted above. Please include your permit number and address of the property.

    How can I get my permit?

    Depending on how the application was received, Upon issuance of a permit the applicant will receive an email confirming that work may proceed. For online application this email with include an attached stamped set of drawings for the project which is required to be printed. All Hard copy submissions will be issued and a stamped copy of the drawings and permit will be available for pick up at the Town Hall. In both cases, it is the responsibility of the applicant to ensure that a copy of the approved drawings are onsite for building inspectors to review during site inspections.

    Is the Building Department still conducting inspections?

    Yes - All required inspections will be completed provided that the jobsite meets COVID-19 Health and Safety Requirements.

    How do we request an inspection?

    The Building Department is accepting inspection requests online or by calling the dedicated inspection line at 705-224-8000

    Do I need to be on site during a building Inspection?

    No - Provided the Inspectors are given access to the areas that are needed to inspect, site personnel are not required to remain on site during an inspection.

    How do I submit 3rd party reports (ESA, Water test, P.Eng, etc)?

    All reports shall be submitted electronically through building@huntsville.ca Please include a permit number for reference.

    How do I submit a revision or revised drawings?

    See “How are applications being accepted” at the top of this page.

    ** Please note that as of May 19, 2020 the Ministry has redacted all COVID-19 Restrictions for Construction sites. **

    How are application being accepted?

    Although the Town till encourage to use online submissions through building@huntsville.ca or planning@huntsville.ca, both departmetnts will also be accepting hard copies dropped off at town hall. For online submission we still ask that you email in advance from submitting so that we can provide an upload file for larger file sizes.

    Commissioning will be available upon on the opening of town hall.

    What type of permits are available through the town?

    As of May 19,2020 all permit applications will be issued provided the submission meets Building Code and Applicable law requirements.

    How do I arrange for payment for my building permit applications?

    Building application fees can be payed through the following ways (Please include a permit number for reference):

    • Direct at the building counter
    • Mailing a cheque to Town Hall
    • Credit Card payment over the phone OR
    • Online request through building@huntsville.ca

    How long will it take to get a building permit?

    Upon receiving a complete application the Department will continue to have review comments within the timelines prescribed by the ministry.

    Can development charges be paid over the phone?

    No - At this time all development charges must be paid by cheque through either mail or the designated drop box noted above. Please include your permit number and address of the property.

    How can I get my permit?

    Depending on how the application was received, Upon issuance of a permit the applicant will receive an email confirming that work may proceed. For online application this email with include an attached stamped set of drawings for the project which is required to be printed. All Hard copy submissions will be issued and a stamped copy of the drawings and permit will be available for pick up at the Town Hall. In both cases, it is the responsibility of the applicant to ensure that a copy of the approved drawings are onsite for building inspectors to review during site inspections.

    Is the Building Department still conducting inspections?

    Yes - All required inspections will be completed provided that the jobsite meets COVID-19 Health and Safety Requirements.

    How do we request an inspection?

    The Building Department is accepting inspection requests online or by calling the dedicated inspection line at 705-224-8000

    Do I need to be on site during a building Inspection?

    No - Provided the Inspectors are given access to the areas that are needed to inspect, site personnel are not required to remain on site during an inspection.

    How do I submit 3rd party reports (ESA, Water test, P.Eng, etc)?

    All reports shall be submitted electronically through building@huntsville.ca Please include a permit number for reference.

    How do I submit a revision or revised drawings?

    See “How are applications being accepted” at the top of this page.

  • Economic Development

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    4 months ago

    Can I access financial support for my business or my employees?

    The Province of Ontario and Federal Government have announced stimulus packages for businesses. The details of these packages and how they can be accessed have yet to be released.

    Visit the Financial/Business Support and Recovery - COVID-19 page on the Town of Huntsville website for continually updated resource links as they become available.

    The Huntsville/Lake of Bays Chamber of Commerce also has a dedicated COVID-19 business support updates area.

    Is there any funding to help support my business?

    Business Development Canada and Export Development Canada have committed to administering a $10 billion fund, directed at helping businesses stay afloat called the Business Credit Availability Program.

    Facebook is offering $100 million in grants to small businesses in 33 countries.

    The federal government have also announced their emergency aid plan that includes:

    • Temporarily boosting Canada Child Benefit payments, delivering about $2 billion in extra support.
    • New Emergency Care Benefit of up to $900 biweekly, up to 15 weeks, to provide income support to workers who have to stay home and don't have access to paid sick leave. The measure could disburse up to $10 billion.
    • Extending the tax filing deadline to June 1.
    • Allowing taxpayers to defer tax payments until after Aug. 31 amounts that are due after today and before September.

    Can I access Rent Relief?

    The Government of Canada has created a the Canada Commercial Rent Assistance Program.

    Where can I find the safety guidelines for business sectors?

    Visit our financial and business support page for the appropriate Ontario Government safety guidelines links by sector.

    Can I access financial support for my business or my employees?

    The Province of Ontario and Federal Government have announced stimulus packages for businesses. The details of these packages and how they can be accessed have yet to be released.

    Visit the Financial/Business Support and Recovery - COVID-19 page on the Town of Huntsville website for continually updated resource links as they become available.

    The Huntsville/Lake of Bays Chamber of Commerce also has a dedicated COVID-19 business support updates area.

    Is there any funding to help support my business?

    Business Development Canada and Export Development Canada have committed to administering a $10 billion fund, directed at helping businesses stay afloat called the Business Credit Availability Program.

    Facebook is offering $100 million in grants to small businesses in 33 countries.

    The federal government have also announced their emergency aid plan that includes:

    • Temporarily boosting Canada Child Benefit payments, delivering about $2 billion in extra support.
    • New Emergency Care Benefit of up to $900 biweekly, up to 15 weeks, to provide income support to workers who have to stay home and don't have access to paid sick leave. The measure could disburse up to $10 billion.
    • Extending the tax filing deadline to June 1.
    • Allowing taxpayers to defer tax payments until after Aug. 31 amounts that are due after today and before September.

    Can I access Rent Relief?

    The Government of Canada has created a the Canada Commercial Rent Assistance Program.

    Where can I find the safety guidelines for business sectors?

    Visit our financial and business support page for the appropriate Ontario Government safety guidelines links by sector.

  • Parks, Trails, Beaches & Boat Launches

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    2 months ago

    What is open/closed?

    While out in nature, please obey all posted signage, practice 2m distance, avoid gatherings of 10 or more and wash hands frequently.

    • Provincial Parks and Conservation Areas (Arrowhead and Algonquin):
    • Private Parks and Campgrounds: As of Saturday May 16, 2020 at 12:01am private parks and campgrounds may open to enable preparation for the season and to allow access for trailers and recreational vehicles whose owners have a full season contract.
    • Town Sport fields, Playgrounds, Beaches and Dog Parks: The Town of Huntsville is working to re-open recreation amenities based on a phased and cautious approach. Please obey all signage.
      • Outdoor Town recreational amenities that will re-open in a cautious and phased approach:
        • Tennis, pickleball, basketball, and volleyball courts (Huntsville and Port Sydney)
        • Skateboard parks (McCulley Park)
        • Frisbee golf (McCulley Park)
        • Off-leash dog areas and parks (McCulley Park)
        • Benches, picnic tables and chairs will be re-installed as outdoor spaces are reopened (Huntsville and Port Sydney)
        • Municipal beaches
        • Walking track at Conroy Park - Residents are reminded that team sport play is still restricted
      • The following areas will continue to remain closed until further notice:
        • Sports Fields (soccer and baseball diamonds) at McCulley Park are closed and still under construction
        • All Town outdoor playgrounds, play structures and equipment are still closed
        • Use of facilities for organized sporting activities
    • Town Parks and Trails: Town parks and trails are open for walk-throughs. Residents are asked to obey all posted signage, maintain a 2m distance from others and use caution around amenities for they are not being sanitized at this time. There is limited access to public restrooms in the Town's park system during COVID-19.
    • Public Washrooms: Public washrooms in downtown Huntsville are open. Please obey all posted signage.
    • Boat Launches and Marinas: Municipal boat launches continue to remain open at this time. Residents are asked to obey all posted signage. Marinas, boat clubs and public boat launches may open for recreational use.
    • Brunel Locks: Open. Please refer to the locks hours of operation on huntsville.ca
    • Short term rental accommodations: Short-term rentals have resumed operations. Owners and operators are asked to follow health and safety guidelines related to their sector and follow the advice of local and provincial public health officials. Visit huntsville.ca/strentals for details or to apply

    Reporting COVID-19 concerns or violations

    • To report a concern or violation related to COVID-19, contact 1-888-310-1122
    • Suspected price gouging of essential goods, contact Ontario Consumer Protection Hotline 1-800-889-9768

    What is open/closed?

    While out in nature, please obey all posted signage, practice 2m distance, avoid gatherings of 10 or more and wash hands frequently.

    • Provincial Parks and Conservation Areas (Arrowhead and Algonquin):
    • Private Parks and Campgrounds: As of Saturday May 16, 2020 at 12:01am private parks and campgrounds may open to enable preparation for the season and to allow access for trailers and recreational vehicles whose owners have a full season contract.
    • Town Sport fields, Playgrounds, Beaches and Dog Parks: The Town of Huntsville is working to re-open recreation amenities based on a phased and cautious approach. Please obey all signage.
      • Outdoor Town recreational amenities that will re-open in a cautious and phased approach:
        • Tennis, pickleball, basketball, and volleyball courts (Huntsville and Port Sydney)
        • Skateboard parks (McCulley Park)
        • Frisbee golf (McCulley Park)
        • Off-leash dog areas and parks (McCulley Park)
        • Benches, picnic tables and chairs will be re-installed as outdoor spaces are reopened (Huntsville and Port Sydney)
        • Municipal beaches
        • Walking track at Conroy Park - Residents are reminded that team sport play is still restricted
      • The following areas will continue to remain closed until further notice:
        • Sports Fields (soccer and baseball diamonds) at McCulley Park are closed and still under construction
        • All Town outdoor playgrounds, play structures and equipment are still closed
        • Use of facilities for organized sporting activities
    • Town Parks and Trails: Town parks and trails are open for walk-throughs. Residents are asked to obey all posted signage, maintain a 2m distance from others and use caution around amenities for they are not being sanitized at this time. There is limited access to public restrooms in the Town's park system during COVID-19.
    • Public Washrooms: Public washrooms in downtown Huntsville are open. Please obey all posted signage.
    • Boat Launches and Marinas: Municipal boat launches continue to remain open at this time. Residents are asked to obey all posted signage. Marinas, boat clubs and public boat launches may open for recreational use.
    • Brunel Locks: Open. Please refer to the locks hours of operation on huntsville.ca
    • Short term rental accommodations: Short-term rentals have resumed operations. Owners and operators are asked to follow health and safety guidelines related to their sector and follow the advice of local and provincial public health officials. Visit huntsville.ca/strentals for details or to apply

    Reporting COVID-19 concerns or violations

    • To report a concern or violation related to COVID-19, contact 1-888-310-1122
    • Suspected price gouging of essential goods, contact Ontario Consumer Protection Hotline 1-800-889-9768
  • Planning

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    4 months ago

    Are the building and planning departments still accepting applications while Town Hall is closed to the public?

    Yes. Applications are being accepted by electronic submission only to planning@huntsville.ca or bulding@huntsville.ca.

    If a signature is required to be commissioned please arrange to have it commissioned prior to drop-off.

    How do I arrange payment for my application?

    Applications can be paid the following ways (Please include an application number, address, or roll number for reference):

    • Dropping a cheque off at the physical drop box (located at the High Street entrance of Town Hall)
    • Mailing a cheque to Town Hall OR
    • Credit Card payment over the phone

    Are planning applications that have already been submitted, being circulated?

    Yes. However, the Committee of Adjustment and Planning Committee meetings have been postponed until the provincial state of emergency is over. We will be working diligently to advance all applications and will advise all applicants of the status and next steps for each application moving forward. Staff will process all applications that do not require public meetings as per usual practices.

    Will Town staff be available to commission applications while Town Hall is closed to the public?

    Not at this time. Please continue to contact Service Ontario or local lawyers' offices for commissioning services.

    How will pre-consultation meetings in relation to new planning applications occur, during the closure of Town Hall?

    Proponents can submit required materials digitally by emailing them to planning@huntsville.ca along with a description of their proposal and request to discuss their application via phone in lieu of a face-to-face meeting. Planning will work with the proponent, through email correspondence, to identify all necessary additional information required to be submitted as part of their application should they proceed to formal application submission.

    Will the Town still be providing applicant’s with posters to display in relation to Consent Applications?

    Planning staff will continue to provide posters, but it will not be possible for a property owner to pick these up in person at the Town Hall Planning Counter. Staff will contact affected landowners to make necessary arrangements when needed.



    Are the building and planning departments still accepting applications while Town Hall is closed to the public?

    Yes. Applications are being accepted by electronic submission only to planning@huntsville.ca or bulding@huntsville.ca.

    If a signature is required to be commissioned please arrange to have it commissioned prior to drop-off.

    How do I arrange payment for my application?

    Applications can be paid the following ways (Please include an application number, address, or roll number for reference):

    • Dropping a cheque off at the physical drop box (located at the High Street entrance of Town Hall)
    • Mailing a cheque to Town Hall OR
    • Credit Card payment over the phone

    Are planning applications that have already been submitted, being circulated?

    Yes. However, the Committee of Adjustment and Planning Committee meetings have been postponed until the provincial state of emergency is over. We will be working diligently to advance all applications and will advise all applicants of the status and next steps for each application moving forward. Staff will process all applications that do not require public meetings as per usual practices.

    Will Town staff be available to commission applications while Town Hall is closed to the public?

    Not at this time. Please continue to contact Service Ontario or local lawyers' offices for commissioning services.

    How will pre-consultation meetings in relation to new planning applications occur, during the closure of Town Hall?

    Proponents can submit required materials digitally by emailing them to planning@huntsville.ca along with a description of their proposal and request to discuss their application via phone in lieu of a face-to-face meeting. Planning will work with the proponent, through email correspondence, to identify all necessary additional information required to be submitted as part of their application should they proceed to formal application submission.

    Will the Town still be providing applicant’s with posters to display in relation to Consent Applications?

    Planning staff will continue to provide posters, but it will not be possible for a property owner to pick these up in person at the Town Hall Planning Counter. Staff will contact affected landowners to make necessary arrangements when needed.



  • Short Term Rental Accommodation

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    4 months ago

    Are short term rentals permitted ?

    Yes – Please read the June 4th short term accommodation rental memo for more information.

    Are you conducting site inspections?

    Yes – Upon request by the property owner, inspection will be available provided the site complies with subject to COVID-19 safe work practices. If the site does not comply then a future inspection would need to be arranged once the violation has been rectified.

    Are short term rentals permitted ?

    Yes – Please read the June 4th short term accommodation rental memo for more information.

    Are you conducting site inspections?

    Yes – Upon request by the property owner, inspection will be available provided the site complies with subject to COVID-19 safe work practices. If the site does not comply then a future inspection would need to be arranged once the violation has been rectified.