Town Services Q&A's During COVID-19

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Ask us a service related question at any time of the day. Someone will answer as soon as possible.

Please read the FAQ area below for updates.




Ask us a service related question at any time of the day. Someone will answer as soon as possible.

Please read the FAQ area below for updates.



Ask us a question

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    How many people can stay at an air bnb ?

    LL0415 asked 2 months ago

    The Town of Huntsville follows the Government of Ontario with regards to indoor gatherings, outdoor gatherings and number of people in a social circle. The number of people at a short term rental can not exceed the occupancy limit issued on the Short Term Rental License and the Province regulations set in Stage 3, provincial re-opening. Stage-3-provincial-re-opening

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    I am Claustrophobic and a face mask is not possible. However, I do have a face shield. Is a face shield considered as a face covering people can wear during Covid19?

    jstrood asked 4 months ago

    Jstrood, for information and questions about wearing face coverings or masks in any indoor public spaces, please view Simcoe Muskoka District Health Unit (SMDHU) FAQ sheet online here at simcoemuskokahealth.org or call SMDHU Health Connection at 1-877-721-7520.

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    Can u email me a copy of my property taxes for 2020

    Flo asked 4 months ago

    Hello

    If you are the registered owner of the property and would like to call the finance department to discuss, we are available Mon-Fri at
    705-789-1751, option 2.

    Property tax bills are mailed out 2 times per year, one due at the end of March and one due at the end of August. 

    Bills can be re-printed for a fee in accordance with the Fees & Charges By-Law, currently $27 per taxation year.  

    Alternatively, an account summary statement can be printed which provides annual taxation information, and can be printed for $11.00. Please contact us by email finance@huntsville.ca or by phone at 705-789-1751, option 2 to arrange this.

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    Are the Hunters Bay and Fairy Vista trail open to the public at this time?

    kim asked 6 months ago

    Thank you for your inquiry about the trail system and we do apologize for delay in response. All town trails are open including Hunter’s Bay and Fairy Vista trail. Please continue to obey all posted signage, use caution and sanitize hands frequently. If you encounter others, please be sure to maintain a 2m distance, use a face covering if necessary and avoid all areas that are busy.

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    Are permits for building g decks being issued yet? If so what is the estimated timeline to clear up any backlog and get to new permit requests?

    EaHanemann asked 5 months ago

    Building permit applications are being reviewed and issued by the Building Department at this time. Turn around time frames are mandated to no more that 10 business day for residential applications. Currently, the Building department is at the maximum for we have seen an influx of permit applications after the industry was re-opened as a result of Stage 1 of Ontario's re-opening framework. For details see the Building page here: https://www.huntsville.ca/en/home-property-and-planning/building-and-planning.aspx  

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    I have a question about the provincial Regulation banning short term rentals. The Regulation seems in part directed towards rentals of property zoned residential. There is an exemption for hotels/motels. We have a cottage which we have rented in the past during the summer. However our property is zoned commercial - for many years it had operated as a "Tourist Cottage and Cabins". As we seemed to fall in the middle somewhere I inquired with the provincial helpline as to whether we could rent the property this summer. I was told it would depend on the bylaw officers interpretation - not a very helpful answer. What is the view of the Town of Huntsville. Doug B

    Doug B asked 5 months ago

    The Town does not determine which businesses are considered essential and permitted to operate, as this is provincially mandated.  Any Short Term Rental Accommodation is required to be licensed by the Town. Information and the license form can be found here: https://www.huntsville.ca/en/home-property-and-planning/short-term-accommodation-rentals.aspx 

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    My husband is an avid fisherman and fishes with his best buddy under normal circumstances. With launches and fishing open, they are seeing many boats with 2 or 3 people fishing and sure they are not from the same household. Some say you can drive and fish together, it's not law and some say it is.can you clarify for me?

    Bonjovi asked 5 months ago

    The Ontario government has extended all emergency orders in force under s.7.0.2 (4) of the Emergency Management and Civil Protection Act to June 9, 2020. This includes public and social gatherings of no more than five people indoors or outdoors. To help mitigate the spread, it is encouraged that you stay home as much as possible and do not socialize with those outside of your own household. Always use caution in public spaces including a boat, wash and sanitize your hands frequently, wear a face covering if distancing is a challenge and maintain a 2m physical distance. To report a concern or violation related to COVID-19 please contact the OPP at 1-888-310-1122. For updates on COVID-19 restrictions please continue to monitor news at www.huntsville.ca.

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    Is the mayor/deputy Mayor still working. Is the CAO working, what departments are not working. Is the Mayor/ Deputy Mayor / and councillors getting paid. How is municipal council Business getting done.

    Rdavis asked 8 months ago

    The Mayor, CAO, Council and staff will continue to work while applying best practices recommended by Simcoe-Muskoka District Health Unit to mitigate the spread of COVID-19. This includes keeping a safe distance, holding teleconferences or video chats and limiting large gatherings.  For staff impacted by facility closures and cancellation of programs, where possible, they have been re-deployed to enhance customer support and future programs. As the situation evolves we will continue to monitor to determine if changes are required. All Town Hall services are continuing to be offered online through municipal email addresses, on Huntsville.ca and over the phone where possible. Please read the Media Release on Town Hall Services here for more details on Town Hall Services. If you would like to discuss further, please contact me at 705-789-1751 x 2365 or cao@huntsville.ca

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    Someone told me the boat launches are shut down? I’m not sure what this accomplishes. I guess if you live on the water you can fish, if you don’t then what? Sounds like a human rights issue, can i launch my boat and go fishing?

    Rocket asked 7 months ago

    Boat launches that are not part of a marina continue to be open at this time. Please obey all posted closure signage and monitor new updates on www.Huntsville.ca/news as information becomes available. Huntsville residents are asked to use caution when passing through all public amenities for they are not being sanitized. When in any public space residents are asked to practice physical distance of 2 metres, have no more than 5 people and wash or sanitize hands frequently. As per the Ontario Emergency Management and Civil Protection Act, please continue to stay home whenever possible so we can mitigate the spread of COVID-19.

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    I would like to help out during COVID-19. What community services need the most help and are accepting volunteers currently? Driving and delivering supplies? Telephone friendly visits? Making food for neighbours? Grocery store runs? Thank you!

    timtam24 asked 7 months ago

    Thank you for inquiring on ways to help your community. Please reach out to Faith Baptist Church on how you can help. Another great way to help your community is to show a neighbourly spirit. If there are individuals who are more vulnerable to COVID-19 such as the elderly and immune-compromised. Try calling them to chat or see if you can help drop off necessary supplies or prescriptions. Be sure during any community interaction to practice a recommended 2 metre distance, sanitize your hands, sanitize any supplies you touch or drop off, and stay home if sick. For other ways you can help during COVID-19 visit Simcoe-Muskoka District Health Unit.