Customer Service Review - Help Us, Help You Better

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Consultation has concluded

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The Town of Huntsville is designing a Customer Service Strategy and we need your feedback! Help us, help you better by taking the Customer Service Feedback Survey so we can develop the strategy to help you best.

During the kickoff week of August 26th – August 30th, our Customer Service team will be at Town Hall, Canada Summit Centre, Huntsville Public Library and various town events and locations to receive your feedback in person. If you can’t make it out this week, don’t fret, you can take the survey online until September 16th or drop in at one of our facilities' Customer Service counters.

Thank you for your feedback!

The Town of Huntsville is designing a Customer Service Strategy and we need your feedback! Help us, help you better by taking the Customer Service Feedback Survey so we can develop the strategy to help you best.

During the kickoff week of August 26th – August 30th, our Customer Service team will be at Town Hall, Canada Summit Centre, Huntsville Public Library and various town events and locations to receive your feedback in person. If you can’t make it out this week, don’t fret, you can take the survey online until September 16th or drop in at one of our facilities' Customer Service counters.

Thank you for your feedback!

Consultation has concluded

  • 135 survey results - thank you!

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    Thank you for taking the time to provide your feedback!

    We received a total of 135 surveys.

    Stay tuned as we work on a Customer Service Strategy that will help us, help you better!

    Please continue to blue sky brainstorm, and share your ideas with us.

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  • Reminder - it's feedback week!

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    Hello everyone!

    Just a reminder we are out and about Town this week looking to garner your feedback on our customer service efforts by way of survey. Here's where you can find us:

    • Before Concerts on the Dock Wednesday from 5:30-7pm
    • Downtown Huntsville throughout the week
    • During regular hours of operation at Town Hall, Canada Summit Centre and Huntsville Library
    Paper copies of the survey are also available at any of these locations.

  • Feedback Kickoff Week Aug 26-30

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    Tell us how we are doing. We’ve set up ways for you to provide us with your feedback on our customer service efforts. You can:

    1. Take the online survey and sign up on myhuntsville.ca to keep up-to-date on initiatives like this
    2. Visit one of the following locations during Customer Service Feedback Week - Aug 26-30, 2019 to take the survey in person:

    • Before Council on August 26 at Port Sydney Beach from 3-5pm
    • Before Concerts on the Dock Wednesday from 5:30-7pm
    • Downtown Huntsville throughout the week
    • During regular hours of operation at Town Hall, Canada Summit Centre and Huntsville Library

    To stay engaged and up-to-date with this project and others just like it, sign up today!

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